CoinLoop Privacy Policy

Coin Technologies Pty Ltd ACN 623 247 567 ("we, "us" or "our") has adopted this Privacy Policy to ensure that we have standards in place to protect the Personal Information of CoinLoop users ("you").


This Privacy Policy (together with our Terms of Service) governs our collection, processing and use of your Personal Information.

Introduction

This privacy policy sets out how we use and protect any information that you give us when you use this website.


We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

Contact information including your name and email address.

Holdings or portfolio information you enter on the site

Your personal site preferences and settings

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once the file is added the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.


Google Analytics – We use Google Analytics to show us how users are using the website which in turn allows us to improve the content and layout, once again data is all anonymous and details can be found here: https://www.google.com/policies/privacy/


Hotjar – We use Hotjar to show us how users are using the website & collect user feedback which in turn allows us to improve the content and layout, Hotjar's privacy policy can be found here: https://www.hotjar.com/privacy


Managing Cookies

All of the major internet browsers allow you to manage cookies which includes being able to view them, remove them, and block them. We recommend that you check your browser settings to ensure that you're happy with the privacy settings, this will allow sites like ours and to only provide you with cookies that are in line with your requirements.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes

Our policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at our sole and absolute discretion. You should check back here to make sure you are up to date.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:


We will not sell, distribute or lease your personal information to third parties unless are required by law to do so. We may use your personal information to send you information about third parties which we think you may find interesting. If you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at support@coinloop.io.


If you believe that any information we are holding on you is incorrect or incomplete or a misrepresentation, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. If you have any questions or concerns about this policy please contact us at privacy@coinloop.io.